BuyBack Program

Earn easy money for your damaged Mobile Phone Displays.

How does it work
Mobile HQ buy damaged mobile screens and exchange them for 
STORE CREDITS to shop at Mobile HQ!

We not only give you store credits but also provide FREE SHIPPING
and boxes for you to send your Buy Back! We accept a large
number of different Apple iPhone and Samsung screens.

Header BB Process

What are the requirements?


The screen submitted is OEM and has a working LCD.


The screen submitted is has full working touch.


No imperfections on LCD. 
E.g dead pixels or backlight blemishes





A GRADE Payout

(Must be an Original/OEM with fully working touch and with no imperfections in the LCD)

iPhone 6


iPhone 6 Plus


iPhone 6S


iPhone 6S Plus


iPhone 7


iPhone 7+


iPhone 8


iPhone 8 Plus


iPhone X


iPad Air 2


iPad Air 2 W/ Backlight issue


iPad Pro 9.7


iPad Pro 10.5


iPad Pro 12.9


iPad Mini


Samsung S4


Samsung S5


Samsung S6


Samsung S7


Samsung S7 Edge



Samsung S8


Samsung S8 Plus


Samsung S9


Samsung S9+


Samsung Note 3 


Samsung Note 4


Samsung Note 5


Samsung Note 8


 Pricing updated 27.04.18


 Please Note: We do not accept copy or aftermarket LCD screens.

We no longer accept full damaged S8 or S8 Plus screens. (13.11.17)

* Now, due to decreased demands across the market, we are no longer in a position to accept B Grade displays.

 We do apologize for any inconvenience caused by this. (24.04.2017)



How does the MHQ Mobile Phone Display Buyback Program work and what are the details?

We accept original or OEM displays that have fully functional LCD and touch components.
Depending on the grade of LCD will depend on the payout. 

Displays with no LCD imperfections will be graded A and will have the highest payout, displays with LCD imperfections like (but not limited to), dead pixels, red haze, backlight issues etc we still purchase (B Grade), just at a lower rate.

Any displays that do not meet this requirement can be returned at your request (shipping fees apply).


To take advantage of our Buyback program, please follow the steps below:

1. Collect up your damaged displays for buy back - please try and save up more than 10 displays at a time before submitting a Buy back request.

2. Click on the Mobile HQ Buyback online form in your My Account section or use the form below. 

3. Complete the form with all the relevant information.

4. Package all the displays safely into a box (please note, that although the glass is broken, we need to protect the LCD in shipping!) Write the Buy Back ID on the box - the Buy Back ID will be given to you after completing the form and will be included in your confirmation email.

5. If you requested one, wait to receive a con-note from Mobile HQ via email, once received, print out and stick to the box with the displays for Buy Back.
If you do not receive an email with a con-note after requesting one within 24 hours, please contact us on or 1300 868 486.

6. Drop off at your nearest Australia Post outlet

*Mobile HQ reserves the right at its discretion to reject any or all displays sent back for Buy Back for any particular reason deemed necessary by Mobile HQ.
* Any displays rejected can either be returned to the customer (with next order placed, or by itself, postage costs would apply), or disposed of by Mobile HQ free of charge.
* Payments are only made upon inspection and acceptance by Mobile HQ Buy Back staff.
* Mobile HQ reserves the right to decline the right to send a con-note depending on the quantity of displays being sent for Buy Back.
* Mobile HQ only buys original displays with 100% working LCD and touch components.